We want Nevori Pro to be worth it. If it isn't for you, here's exactly how getting your money back works.
If you subscribe to Nevori Pro for the first time — monthly or yearly — and change your mind, ask for a refund within 14 days of that payment and you'll get the full amount back. No questions asked.
The 14-day refund applies once per person. If you've already been refunded before and subscribe again, that new purchase isn't refundable.
Renewal payments aren't refundable. You can cancel anytime from Settings before your next billing date, and you won't be charged again.
Cancelling stops future payments, and you keep Pro until the end of the period you already paid for. A refund returns your money, and Pro ends right away.
Email us at support@getnevori.com from the address on your account, or use the link in the receipt email from Paddle, our payment provider. Refunds go back to your original payment method, usually within 5–10 business days depending on your bank.
Paddle.com is the merchant of record for all Nevori orders. They process payments, receipts, and refunds on our behalf, and Paddle's buyer terms also apply to your purchase.
Questions about a payment or refund? Reach us at support@getnevori.com.